This page is maintained by Legendary Air Heating Cooling to explain how we handle information from homeowners and business owners who contact us for HVAC service in Hemet, San Jacinto, and the surrounding Riverside County area. If anything here isn't clear, call us at (951) 446-4206.
Information we collect
When you request service, book an appointment, or fill out a form, we may collect:
- Your name, phone number, and email address
- Your home or business address for service dispatch
- Details about the HVAC issue or project you'd like help with
- Basic technical info like device type and pages viewed on our site
How we use it
We use the information you share to:
- Schedule and complete your service call
- Send appointment confirmations, quotes, and invoices
- Follow up on work we've done and answer questions
- Improve our website and the way we communicate with customers
We don't sell your personal information. We don't share it with third parties for their own marketing.
Who we share information with
We only share information with trusted service providers who help us run the business, like scheduling tools, payment processors, and financing partners you specifically apply through. Those partners are only allowed to use your info to do the job we hired them for.
We may also share information if required by law, or to protect the safety and rights of our customers and team.
Cookies and analytics
Our website uses basic cookies and analytics to understand which pages homeowners find helpful. That helps us keep the site fast and useful. You can turn off cookies in your browser settings anytime.
Text messages and calls
When you give us your phone number, you're agreeing to hear back from us about your service request. That may include a phone call, voicemail, or text message. Message and data rates may apply. Reply STOP to any text and we'll stop sending them.
How long we keep information
We keep customer records for as long as needed to service your account, honor warranties, and meet our legal and accounting obligations. After that we securely dispose of the records.
Your choices
You can ask us to:
- See what information we have about you
- Correct anything that's wrong
- Delete your information when it's no longer needed for service or legal reasons
- Unsubscribe from marketing emails or texts
Just email or call us and we'll take care of it.
Children
Our services are meant for adults. We don't knowingly collect information from anyone under 13.
Updates to this policy
We may update this page from time to time. If we make a meaningful change, we'll refresh the "Last updated" date at the top.
Contact us
Questions about your privacy or this policy? Reach out:
- Phone: (951) 446-4206
- Email: legendaryair3@gmail.com
- Serving Hemet, San Jacinto, and surrounding areas
- CA License #1116121